JWC NOTICE TO VACATE

Information For Vacating

Thank you for choosing JWC for your rental needs! Here is need-to-know information regarding our JWC Notice to Vacate. We require that you submit a minimum 30-day written notice to vacate on your tenant portal or in our office. All tenants are responsible for rent due before that notice expires. Rent will not be pro-rated until the keys are turned in. For example, if your lease expires December 31, you must submit your minimum 30-day written notice to vacate no later than December 1st. If your JWC notice to vacate is submitted after December 1st, your lease will renew as month-to-month and this will make you responsible for all of January’s rent. January’s rent will not be pro-rated. So, please make sure you submit your notice to vacate before the 30-day window of your lease expiration date. You must turn in your keys to our office before your lease expires to officially surrender the property back to us. The most effective way to submit your notice to vacate is through your tenant portal.

Military Orders

An official copy of military orders must accompany the tenant notice to vacate. We verify all PCS, ETS and Deployment orders for authenticity.

Keys & Garage Remotes

Keys and garage remotes your rental property must be handed over to our staff during normal business hours before the expiration of your lease to officially surrender the property back to us. Keys and garage remotes will not be accepted in the night deposit box.

Receipts

All receipts for cleaning, carpet cleaning and pest control must be submitted to our staff for lease compliance. All cleaning, carpet cleaning and pest control must be completed before your keys are submitted to our office.

Utilities

Utilities to your rental property must be left on for 5 full business days (M – F) after you surrender the property by turning in your keys.

Forwarding Address

Make sure you provide us with a forwarding address when submitting your JWC notice to vacate. Your security deposit disposition will be mailed to the forwarding address you provide us within 30 days after you surrender the property back to us by turning in the keys.

Recurring Payments

Please make sure you cancel any recurring payments by logging into your tenant portal. If you are a Flex customer, you will need to cancel your Flex subscription.

Hiring Our Vendors

We highly recommend that you hire our approved vendors to complete your cleaning, carpet cleaning, lawn care and pest control needs. These vendors know our requirements and if we need to recall them, there will not be any additional charge to you. However, if you decide to hire your own vendor and that vendor has to be recalled to complete work needed to meet our requirements, there may be additional charges that you may be responsible for.