JWC NOTICE TO VACATE

Information For Vacating

Thank you for choosing JWC for your rental needs! Here is need-to-know information regarding our JWC Notice to Vacate. We require that you submit a minimum 30-day written notice to vacate on your tenant portal or in our office. All tenants are responsible for rent due before that notice expires. For example, if your lease expires December 31, you must submit your minimum 30-day written notice to vacate no later than December 1st. The most effective way to submit your notice to vacate is through your tenant portal.

Military Orders

An official copy of military orders must accompany the tenant notice to vacate. We verify all PCS, ETS and Deployment orders for authenticity.

Keys

To authenticate your actual and legal date of vacating, we require that you turn your keys in to the office. Once the keys are received, we will close out your account. Keys can be accepted in the night depository located beneath our drive thru window. Please ensure the keys are labeled. Keys placed in the night depository will be processed the next business day. If keys are not turned in to the office, you will be charged for a rekey at your expense. Please do not leave the keys in the property.

Receipts

All receipts for cleaning, carpet cleaning and pest control must be submitted to our staff for lease compliance. All cleaning, carpet cleaning and pest control must be completed before your keys are submitted to our office.

Utilities

Utilities to your rental property must be left on for 5 full business days (M – F) after you surrender the property by turning in your keys.

Forwarding Address

Make sure you provide us with a forwarding address when submitting your JWC notice to vacate. Your security deposit disposition will be mailed to the forwarding address you provide us within 30 days after you surrender the property back to us by turning in the keys.

Recurring Payments

Please make sure you cancel any recurring payments by logging into your tenant portal. If you are a Flex customer, you will need to cancel your Flex subscription.

Hiring Our Vendors

We highly recommend that you hire our approved vendors to complete your cleaning, carpet cleaning, lawn care and pest control needs. These vendors know our requirements and if we need to recall them, there will not be any additional charge to you. You are not required to use our recommended vendors. We do not schedule call backs with any outside vendors as they do not accommodate our schedule or standards.